Rooms and accommodation

How many beds does the Hotel Schartner have?

We currently have 65 beds.

What is the difference between a double room and a luxury room?

Luxury rooms comprise a large living area and a separate bedroom.
Double rooms combine these two elements in one and are not as spacious.

Are dogs allowed in the rooms?


Is smoking permitted in the rooms?


Do the rooms overlook the road?

A small number of the rooms in the main hotel building overlook the road.

Do the rooms offer internet access?

Guests in all the rooms are welcome to use our free wireless internet connection.

Are prices given per person or per room?

The prices indicated are per person. Visitors' tax is not included in the price.

Location and how to find us

Does the Hotel Schartner lie in the market town of Altenmarkt itself?

Yes. Our hotel is located in the centre of town, close to the local tourism information centre.

How far is it from the hotel to the ski lifts?

The ski resort of Radstadt-Altenmarkt is approximately three kilometres from the hotel; the resort of Zauchensee is situated about ten kilometres from the hotel.

Where does the free ski bus service stop?

Directly in front of the entrance to the hotel's main building.

Are there any shops near the hotel?

Yes. Our hotel is situated in the centre of town, and there are plenty of shops nearby.

Are there any doctors or pharmacies near the hotel? 

The medical centre is a ten-minute walk from the hotel; there is a general practitioner next to the hotel.
The nearest pharmacy is approximately a two-minute walk away.


Can I pay using my credit card?

No. We are only able to acceptable payment by debit card.

Do I need to pay a deposit?


Can I buy a ski pass directly from the hotel?

Yes. We sell two- to seven-day ski passes for the nearby Ski Amadé ski area at the same price as in the resort. A photo is not required for the ski pass.

Does the hotel have a car park?

Yes. Our hotel has a car parking facilities with plenty of spaces.


Is use of the hotel's spa and beauty area included in the price?

Yes. Guests are welcome to use the spa and beauty area.
Sessions on the sunbed and massages are, however, subject to an additional fee.

When is the spa and beauty area open?

The spa and beauty area is open daily from 3.00pm to 7.00pm.
However, in bad weather conditions the area will be open to guests earlier.


Can visitors not staying at the Hotel Scharnter also eat in the restaurant?

Yes. Non-residents are welcome to order from our à la carte menu.

Do I need to book a table?

During the high season it is recommended that you book a table in advance.

Is there a non-smoking area in the restaurant?

Since the 2009/10 season our restaurant has been completely smoke free.

Guests wishing to smoke can do so at the bar.

Can I pay by credit card in the restaurant?

No. Guests are welcome to pay by debit card or in cash.